Query about an order, a parcel or a refund? We cannot take those. There is no till here, no stockroom, and no parcel has ever gone out under this name. Use
the support address on your confirmation email or packing slip, quoting the order
number.
Worth writing about
- Any figure or sentence published here
- Arithmetic errors — those are worth reporting and get fixed
- The source behind a comparison amount, where it is not clear enough
- Requests under the privacy policy
- Press, partnerships and permissions
Not worth writing about
- Order status, tracking or a delayed parcel
- Refunds, returns or cancellation
- Changing an address or card on an order
- Medical questions — those need a professional, not a comparison desk
Where
Email [email protected]
Post Ledger Notes, Madison, WI 53703, United States
Reply usually within two business days
Cite enough for a first-time answer: which page, and which figure.
Nothing urgent
This address is not monitored for urgency. In a medical emergency call your local emergency number or attend the nearest emergency department.
Reporting a bad reaction
If you believe you have reacted badly to a dietary supplement, discontinue it, consult a healthcare professional, and report it to the seller and your national regulator. The United States route for that is the FDA's MedWatch programme.
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